2015 Ram Promaster | 2016 Ram Promaster — Electrical system
Published April 11, 2016 · Recall initiated: April 11, 2016
Summary
NHTSA records recall 16V202000, published April 11, 2016. Recalling firm: Chrysler (FCA US, LLC); 2015 Ram Promaster | 2016 Ram Promaster — Electrical system.
What's the hazard
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
What to do
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
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Recall details
- Brand
- RAM
- Model
- PROMASTER
- Manufacturer
- Chrysler (FCA US, LLC)
- Lot
- 2015 RAM PROMASTER | 2016 RAM PROMASTER
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2015 Ram Promaster | 2016 Ram Promaster — Electrical system recalled?
Yes. NHTSA published recall 16V202000 on April 11, 2016. Reported hazard: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
What should I do if I have this product?
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: RAM. Model: PROMASTER.