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NHTSANHTSA · Vehicles·Recall number 16V223000

2013 New Flyer Xn40 | 2013 New Flyer Xn60 | 2013 New Flyer C40lfr | 2013 New Flyer Xn35 | 2014 New Flyer Xd60 | 2014 New Flyer Xde40 | 2013 New Flyer Xe40 | 2014 New Flyer Xn40 | 2014 New Flyer Xn60 | 2014 New Flyer Xd35 | 2015 New Flyer Xd60 | 2014 New Flyer Xde35 | 2015 New Flyer Xde60 | 2014 New Flyer Xt40 | 2015 New Flyer Xt40 | 2014 New Flyer Xt60 | 2015 New Flyer Xde40 | 2015 New Flyer Xd40 | 2015 New Flyer Xn40 | 2015 New Flyer Xd35 — Electrical system: software

Published April 19, 2016 · Recall initiated: April 19, 2016

Summary

NHTSA records recall 16V223000, published April 19, 2016. Recalling firm: New Flyer of America, Inc.; 2013 New Flyer Xn40 | 2013 New Flyer Xn60 | 2013 New Flyer C40lfr | 2013 New Flyer Xn35 | 2014 New Flyer Xd60 | 2014 New Flyer Xde40 | 2013 New Flyer Xe40 | 2014 New Flyer Xn40 | 2014 New Flyer Xn60 | 2014 New Flyer Xd35 | 2015 New Flyer Xd60 | 2014 New Flyer Xde35 | 2015 New Flyer Xde60 | 2014 New Flyer Xt40 | 2015 New Flyer Xt40 | 2014 New Flyer Xt60 | 2015 New Flyer Xde40 | 2015 New Flyer Xd40 | 2015 New Flyer Xn40 | 2015 New Flyer Xd35 — Electrical system: software.

What's the hazard

New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.

What to do

New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.

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Recall details

Brand
NEW FLYER
Model
XN40
Manufacturer
New Flyer of America, Inc.
Lot
2013 NEW FLYER XN40 | 2013 NEW FLYER XN60 | 2013 NEW FLYER C40LFR | 2013 NEW FLYER XN35 | 2014 NEW FLYER XD60 | 2014 NEW FLYER XDE40 | 2013 NEW FLYER XE40 | 2014 NEW FLYER XN40 | 2014 NEW FLYER XN60 | 2014 NEW FLYER XD35 | 2015 NEW FLYER XD60 | 2014 NEW FLYER XDE35 | 2015 NEW FLYER XDE60 | 2014 NEW FLYER XT40 | 2015 NEW FLYER XT40 | 2014 NEW FLYER XT60 | 2015 NEW FLYER XDE40 | 2015 NEW FLYER XD40 | 2015 NEW FLYER XN40 | 2015 NEW FLYER XD35
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2013 New Flyer Xn40 | 2013 New Flyer Xn60 | 2013 New Flyer C40lfr | 2013 New Flyer Xn35 | 2014 New Flyer Xd60 | 2014 New Flyer Xde40 | 2013 New Flyer Xe40 | 2014 New Flyer Xn40 | 2014 New Flyer Xn60 | 2014 New Flyer Xd35 | 2015 New Flyer Xd60 | 2014 New Flyer Xde35 | 2015 New Flyer Xde60 | 2014 New Flyer Xt40 | 2015 New Flyer Xt40 | 2014 New Flyer Xt60 | 2015 New Flyer Xde40 | 2015 New Flyer Xd40 | 2015 New Flyer Xn40 | 2015 New Flyer Xd35 — Electrical system: software recalled?

Yes. NHTSA published recall 16V223000 on April 19, 2016. Reported hazard: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.

What should I do if I have this product?

New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: NEW FLYER. Model: XN40.

View official NHTSA notice(opens on nhtsa.gov)