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NHTSANHTSA · Vehicles·Recall number 17V173000

2017 Volvo Bus 9700 | 2016 Volvo Bus 9700 — Electrical system: wiring

Published March 17, 2017 · Recall initiated: March 14, 2017

Summary

NHTSA records recall 17V173000, published March 17, 2017 and initiated March 14, 2017. Recalling firm: Volvo Bus Corporation; 2017 Volvo Bus 9700 | 2016 Volvo Bus 9700 — Electrical system: wiring.

What's the hazard

Volvo Bus Corporation (Volvo Bus) is recalling certain 2016-2017 Volvo 9700 transit buses equipped with the I-Start feature. These vehicles have a ground cable that may have been improperly installed, resulting in inadequate electrical contact. The poor contact may cause the power feed relay to fail and the engine to stall.

What to do

Volvo Bus will notify owners, and dealers will inspect the vehicles and correct the ground wire installation, as necessary, free of charge. The recall began on May 4, 2017. Owners may contact Volvo Bus customer service 1-877-773-8678. Volvo Bus' number for this recall is SR17-80. Note: The affected vehicles were previously remedied for a similar issue under recall 16V836, however, this recall requires additional repairs to ensure that the power feed relay will not fail.

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Recall details

Brand
VOLVO BUS
Model
9700
Manufacturer
Volvo Bus Corporation
Lot
2017 VOLVO BUS 9700 | 2016 VOLVO BUS 9700
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2017 Volvo Bus 9700 | 2016 Volvo Bus 9700 — Electrical system: wiring recalled?

Yes. NHTSA published recall 17V173000 on March 17, 2017. Reported hazard: Volvo Bus Corporation (Volvo Bus) is recalling certain 2016-2017 Volvo 9700 transit buses equipped with the I-Start feature. These vehicles have a ground cable that may have been improperly installed, resulting in inadequate electrical contact. The poor contact may cause the power feed relay to fail and the engine to stall.

What should I do if I have this product?

Volvo Bus will notify owners, and dealers will inspect the vehicles and correct the ground wire installation, as necessary, free of charge. The recall began on May 4, 2017. Owners may contact Volvo Bus customer service 1-877-773-8678. Volvo Bus' number for this recall is SR17-80. Note: The affected vehicles were previously remedied for a similar issue under recall 16V836, however, this recall requires additional repairs to ensure that the power feed relay will not fail.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: VOLVO BUS. Model: 9700.

View official NHTSA notice(opens on nhtsa.gov)