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NHTSANHTSA · Vehicles·Recall number 17V273000

2015 Ram Promaster | 2016 Ram Promaster | 2017 Ram Promaster | 2014 Ram Promaster — Equipment: other: labels

Published April 26, 2017 · Recall initiated: April 25, 2017

Summary

NHTSA records recall 17V273000, published April 26, 2017 and initiated April 25, 2017. Recalling firm: Chrysler (FCA US, LLC); 2015 Ram Promaster | 2016 Ram Promaster | 2017 Ram Promaster | 2014 Ram Promaster — Equipment: other: labels.

What's the hazard

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection.

What to do

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.

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Recall details

Brand
RAM
Model
PROMASTER
Manufacturer
Chrysler (FCA US, LLC)
Lot
2015 RAM PROMASTER | 2016 RAM PROMASTER | 2017 RAM PROMASTER | 2014 RAM PROMASTER
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2015 Ram Promaster | 2016 Ram Promaster | 2017 Ram Promaster | 2014 Ram Promaster — Equipment: other: labels recalled?

Yes. NHTSA published recall 17V273000 on April 26, 2017. Reported hazard: Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection.

What should I do if I have this product?

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RAM. Model: PROMASTER.

View official NHTSA notice(opens on nhtsa.gov)