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NHTSANHTSA · Vehicles·Recall number 18V502000

2019 Alta Redshift Mxr | 2018 Alta Redshift Mxr | 2019 Alta Redshift Exr — Electrical system: software

Published August 7, 2018 · Recall initiated: July 31, 2018

Summary

NHTSA records recall 18V502000, published August 7, 2018 and initiated July 31, 2018. Recalling firm: Alta Motors; 2019 Alta Redshift Mxr | 2018 Alta Redshift Mxr | 2019 Alta Redshift Exr — Electrical system: software.

What's the hazard

Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.

What to do

Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.

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Recall details

Brand
ALTA
Model
REDSHIFT MXR
Manufacturer
Alta Motors
Lot
2019 ALTA REDSHIFT MXR | 2018 ALTA REDSHIFT MXR | 2019 ALTA REDSHIFT EXR
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Alta Redshift Mxr | 2018 Alta Redshift Mxr | 2019 Alta Redshift Exr — Electrical system: software recalled?

Yes. NHTSA published recall 18V502000 on August 7, 2018. Reported hazard: Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.

What should I do if I have this product?

Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: ALTA. Model: REDSHIFT MXR.

View official NHTSA notice(opens on nhtsa.gov)