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NHTSANHTSA · Vehicles·Recall number 19V048000

2019 Glaval Bus Entourage | 2018 Forest River Berkshire | 2017 Forest River Berkshire — Engine

Published January 31, 2019 · Recall initiated: January 22, 2019

Summary

NHTSA records recall 19V048000, published January 31, 2019 and initiated January 22, 2019. Recalling firm: Forest River, Inc.; 2019 Glaval Bus Entourage | 2018 Forest River Berkshire | 2017 Forest River Berkshire — Engine.

What's the hazard

Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Entourage motorhomes and 2017-2018 Berkshire Coach Ultra motorhomes built on a Ford chassis and equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage to the connector, which can result in an electrical short.

What to do

Forest River has notified owners, and Ford dealers will inspect the block heater cable and replace it if damage is found. If no damage is found, the terminal connector will be packed with grease and reconnected. The repairs will be performed free of charge. The recall began on February 6, 2019. Owners may contact Forest River customer service at 1-574-343-5111 or Ford customer service at 1-866-436-7332. Forest River's number for this recall is 51-0940.

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Recall details

Brand
GLAVAL BUS
Model
ENTOURAGE
Manufacturer
Forest River, Inc.
Lot
2019 GLAVAL BUS ENTOURAGE | 2018 FOREST RIVER BERKSHIRE | 2017 FOREST RIVER BERKSHIRE
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Glaval Bus Entourage | 2018 Forest River Berkshire | 2017 Forest River Berkshire — Engine recalled?

Yes. NHTSA published recall 19V048000 on January 31, 2019. Reported hazard: Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Entourage motorhomes and 2017-2018 Berkshire Coach Ultra motorhomes built on a Ford chassis and equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage to the connector, which can result in an electrical short.

What should I do if I have this product?

Forest River has notified owners, and Ford dealers will inspect the block heater cable and replace it if damage is found. If no damage is found, the terminal connector will be packed with grease and reconnected. The repairs will be performed free of charge. The recall began on February 6, 2019. Owners may contact Forest River customer service at 1-574-343-5111 or Ford customer service at 1-866-436-7332. Forest River's number for this recall is 51-0940.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: GLAVAL BUS. Model: ENTOURAGE.

View official NHTSA notice(opens on nhtsa.gov)