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NHTSANHTSA · Vehicles·Recall number 19V565000

2017 Prevost H3-45 | 2017 Prevost X3-45 | 2018 Prevost H3-45 | 2018 Prevost X3-45 | 2019 Prevost H3-45 | 2019 Prevost X3-45 | 2020 Prevost H3-45 | 2020 Prevost X3-45 — Engine

Published August 1, 2019 · Recall initiated: July 31, 2019

Summary

NHTSA records recall 19V565000, published August 1, 2019 and initiated July 31, 2019. Recalling firm: Prevost Car (US) Inc.; 2017 Prevost H3-45 | 2017 Prevost X3-45 | 2018 Prevost H3-45 | 2018 Prevost X3-45 | 2019 Prevost H3-45 | 2019 Prevost X3-45 | 2020 Prevost H3-45 | 2020 Prevost X3-45 — Engine.

What's the hazard

Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.

What to do

Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.

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Recall details

Brand
PREVOST
Model
H3-45
Manufacturer
Prevost Car (US) Inc.
Lot
2017 PREVOST H3-45 | 2017 PREVOST X3-45 | 2018 PREVOST H3-45 | 2018 PREVOST X3-45 | 2019 PREVOST H3-45 | 2019 PREVOST X3-45 | 2020 PREVOST H3-45 | 2020 PREVOST X3-45
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2017 Prevost H3-45 | 2017 Prevost X3-45 | 2018 Prevost H3-45 | 2018 Prevost X3-45 | 2019 Prevost H3-45 | 2019 Prevost X3-45 | 2020 Prevost H3-45 | 2020 Prevost X3-45 — Engine recalled?

Yes. NHTSA published recall 19V565000 on August 1, 2019. Reported hazard: Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.

What should I do if I have this product?

Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: PREVOST. Model: H3-45.

View official NHTSA notice(opens on nhtsa.gov)