2019 Mercedes-Benz Metris | 2020 Mercedes-Benz Metris | 2018 Mercedes-Benz Metris | 2017 Mercedes-Benz Metris | 2016 Mercedes-Benz Metris — Electrical system: 12v/24v/48v battery
Published October 9, 2019 · Recall initiated: October 8, 2019
Summary
NHTSA records recall 19V715000, published October 9, 2019 and initiated October 8, 2019. Recalling firm: Daimler Vans USA, LLC; 2019 Mercedes-Benz Metris | 2020 Mercedes-Benz Metris | 2018 Mercedes-Benz Metris | 2017 Mercedes-Benz Metris | 2016 Mercedes-Benz Metris — Electrical system: 12v/24v/48v battery.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
What to do
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- METRIS
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2019 MERCEDES-BENZ METRIS | 2020 MERCEDES-BENZ METRIS | 2018 MERCEDES-BENZ METRIS | 2017 MERCEDES-BENZ METRIS | 2016 MERCEDES-BENZ METRIS
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2019 Mercedes-Benz Metris | 2020 Mercedes-Benz Metris | 2018 Mercedes-Benz Metris | 2017 Mercedes-Benz Metris | 2016 Mercedes-Benz Metris — Electrical system: 12v/24v/48v battery recalled?
Yes. NHTSA published recall 19V715000 on October 9, 2019. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
What should I do if I have this product?
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: METRIS.