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NHTSANHTSA · Vehicles·Recall number 19V716000

2019 Mercedes-Benz Sprinter 2500 | 2019 Freightliner Sprinter 4500 | 2019 Freightliner Sprinter 3500 | 2019 Freightliner Sprinter 1500 | 2019 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 1500 | 2019 Freightliner Sprinter 2500 — Structure: body: door

Published October 9, 2019 · Recall initiated: October 8, 2019

Summary

NHTSA records recall 19V716000, published October 9, 2019 and initiated October 8, 2019. Recalling firm: Daimler Vans USA, LLC; 2019 Mercedes-Benz Sprinter 2500 | 2019 Freightliner Sprinter 4500 | 2019 Freightliner Sprinter 3500 | 2019 Freightliner Sprinter 1500 | 2019 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 1500 | 2019 Freightliner Sprinter 2500 — Structure: body: door.

What's the hazard

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

What to do

DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.

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Recall details

Brand
MERCEDES-BENZ
Model
SPRINTER 2500
Manufacturer
Daimler Vans USA, LLC
Lot
2019 MERCEDES-BENZ SPRINTER 2500 | 2019 FREIGHTLINER SPRINTER 4500 | 2019 FREIGHTLINER SPRINTER 3500 | 2019 FREIGHTLINER SPRINTER 1500 | 2019 MERCEDES-BENZ SPRINTER 4500 | 2019 MERCEDES-BENZ SPRINTER 3500 | 2019 MERCEDES-BENZ SPRINTER 1500 | 2019 FREIGHTLINER SPRINTER 2500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Mercedes-Benz Sprinter 2500 | 2019 Freightliner Sprinter 4500 | 2019 Freightliner Sprinter 3500 | 2019 Freightliner Sprinter 1500 | 2019 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 1500 | 2019 Freightliner Sprinter 2500 — Structure: body: door recalled?

Yes. NHTSA published recall 19V716000 on October 9, 2019. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

What should I do if I have this product?

DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: SPRINTER 2500.

View official NHTSA notice(opens on nhtsa.gov)