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NHTSANHTSA · Vehicles·Recall number 19V777000

2020 Prevost H3-45 | 2020 Prevost X3-45 — Electrical system: instrument cluster/panel

Published October 30, 2019 · Recall initiated: October 29, 2019

Summary

NHTSA records recall 19V777000, published October 30, 2019 and initiated October 29, 2019. Recalling firm: Prevost Car (US) Inc.; 2020 Prevost H3-45 | 2020 Prevost X3-45 — Electrical system: instrument cluster/panel.

What's the hazard

Prevost Cars, Inc. (Prevost) is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays.

What to do

Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-42.

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Recall details

Brand
PREVOST
Model
H3-45
Manufacturer
Prevost Car (US) Inc.
Lot
2020 PREVOST H3-45 | 2020 PREVOST X3-45
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2020 Prevost H3-45 | 2020 Prevost X3-45 — Electrical system: instrument cluster/panel recalled?

Yes. NHTSA published recall 19V777000 on October 30, 2019. Reported hazard: Prevost Cars, Inc. (Prevost) is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays.

What should I do if I have this product?

Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-42.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: PREVOST. Model: H3-45.

View official NHTSA notice(opens on nhtsa.gov)