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NHTSANHTSA · Vehicles·Recall number 20V036000

2014 Ram Promaster | 2015 Ram Promaster | 2016 Ram Promaster | 2017 Ram Promaster | 2018 Ram Promaster | 2019 Ram Promaster — Power train: automatic transmission: lever and linkage: column shift

Published January 23, 2020 · Recall initiated: January 23, 2020

Summary

NHTSA records recall 20V036000, published January 23, 2020. Recalling firm: Chrysler (FCA US, LLC); 2014 Ram Promaster | 2015 Ram Promaster | 2016 Ram Promaster | 2017 Ram Promaster | 2018 Ram Promaster | 2019 Ram Promaster — Power train: automatic transmission: lever and linkage: column shift.

What's the hazard

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

What to do

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

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Recall details

Brand
RAM
Model
PROMASTER
Manufacturer
Chrysler (FCA US, LLC)
Lot
2014 RAM PROMASTER | 2015 RAM PROMASTER | 2016 RAM PROMASTER | 2017 RAM PROMASTER | 2018 RAM PROMASTER | 2019 RAM PROMASTER
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2014 Ram Promaster | 2015 Ram Promaster | 2016 Ram Promaster | 2017 Ram Promaster | 2018 Ram Promaster | 2019 Ram Promaster — Power train: automatic transmission: lever and linkage: column shift recalled?

Yes. NHTSA published recall 20V036000 on January 23, 2020. Reported hazard: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

What should I do if I have this product?

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RAM. Model: PROMASTER.

View official NHTSA notice(opens on nhtsa.gov)