2020 Crossroads Volante | 2020 Crossroads Hampton | 2020 Crossroads Cameo | 2020 Crossroads Sunset | 2020 Crossroads Redwood | 2020 Crossroads Cruiser — Electrical system: wiring
Published January 23, 2020 · Recall initiated: January 23, 2020
Summary
NHTSA records recall 20V037000, published January 23, 2020. Recalling firm: Keystone RV Company; 2020 Crossroads Volante | 2020 Crossroads Hampton | 2020 Crossroads Cameo | 2020 Crossroads Sunset | 2020 Crossroads Redwood | 2020 Crossroads Cruiser — Electrical system: wiring.
What's the hazard
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.
What to do
Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.
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Recall details
- Brand
- CROSSROADS
- Model
- VOLANTE
- Manufacturer
- Keystone RV Company
- Lot
- 2020 CROSSROADS VOLANTE | 2020 CROSSROADS HAMPTON | 2020 CROSSROADS CAMEO | 2020 CROSSROADS SUNSET | 2020 CROSSROADS REDWOOD | 2020 CROSSROADS CRUISER
- Risk classification
- V
- Country
- US
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- NHTSA2014 Ram Promaster | 2015 Ram Promaster | 2016 Ram Promaster | 2017 Ram Promaster | 2018 Ram Promaster | 2019January 23, 2020
Questions about this recall
Was 2020 Crossroads Volante | 2020 Crossroads Hampton | 2020 Crossroads Cameo | 2020 Crossroads Sunset | 2020 Crossroads Redwood | 2020 Crossroads Cruiser — Electrical system: wiring recalled?
Yes. NHTSA published recall 20V037000 on January 23, 2020. Reported hazard: Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.
What should I do if I have this product?
Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: CROSSROADS. Model: VOLANTE.