Back to search
NHTSANHTSA · Vehicles·Recall number 21V408000

2020 Custom Truck & Body Works Ford F-550 — Electrical system: instrument cluster/panel

Published June 1, 2021 · Recall initiated: June 1, 2021

Summary

NHTSA records recall 21V408000, published June 1, 2021. Recalling firm: Custom Truck And Body Works; 2020 Custom Truck & Body Works Ford F-550 — Electrical system: instrument cluster/panel.

What's the hazard

Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

What to do

Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.

Get an email if CUSTOM TRUCK & BODY WORKS has another recall

Free. We only write when there's a new recall that matches. Unsubscribe in one click.

Recall details

Brand
CUSTOM TRUCK & BODY WORKS
Model
FORD F-550
Manufacturer
Custom Truck And Body Works
Lot
2020 CUSTOM TRUCK & BODY WORKS FORD F-550
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2020 Custom Truck & Body Works Ford F-550 — Electrical system: instrument cluster/panel recalled?

Yes. NHTSA published recall 21V408000 on June 1, 2021. Reported hazard: Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

What should I do if I have this product?

Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: CUSTOM TRUCK & BODY WORKS. Model: FORD F-550.

View official NHTSA notice(opens on nhtsa.gov)