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NHTSANHTSA · Vehicles·Recall number 24V347000

2020 Custom Truck & Body Works Ford F-550 — Electrical system: wiring

Published May 16, 2024 · Recall initiated: May 16, 2024

Summary

NHTSA records recall 24V347000, published May 16, 2024. Recalling firm: Custom Truck And Body Works; 2020 Custom Truck & Body Works Ford F-550 — Electrical system: wiring.

What's the hazard

Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.

What to do

Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.

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Recall details

Brand
CUSTOM TRUCK & BODY WORKS
Model
FORD F-550
Manufacturer
Custom Truck And Body Works
Lot
2020 CUSTOM TRUCK & BODY WORKS FORD F-550
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2020 Custom Truck & Body Works Ford F-550 — Electrical system: wiring recalled?

Yes. NHTSA published recall 24V347000 on May 16, 2024. Reported hazard: Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.

What should I do if I have this product?

Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: CUSTOM TRUCK & BODY WORKS. Model: FORD F-550.

View official NHTSA notice(opens on nhtsa.gov)