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NHTSANHTSA · Vehicles·Recall number 21V597000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

Published August 3, 2021 · Recall initiated: August 2, 2021

What's the hazard

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."

What to do

Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.

Recall details

Brand
VOLVO BUS
Model
9700
Manufacturer
Volvo Bus Corporation
Lot
2021 VOLVO BUS 9700 | 2010 VOLVO BUS 9700 | 2012 VOLVO BUS 9700 | 2014 VOLVO BUS 9700 | 2020 VOLVO BUS 9700 | 2017 VOLVO BUS 9700 | 2015 VOLVO BUS 9700 | 2009 VOLVO BUS 9700 | 2011 VOLVO BUS 9700 | 2016 VOLVO BUS 9700 | 2019 VOLVO BUS 9700 | 2013 VOLVO BUS 9700 | 2018 VOLVO BUS 9700
Risk classification
V
Country
US
View official NHTSA notice

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