2021 Volvo Bus 9700 | 2010 Volvo Bus 9700 | 2012 Volvo Bus 9700 | 2014 Volvo Bus 9700 | 2020 Volvo Bus 9700 | 2017 Volvo Bus 9700 | 2015 Volvo Bus 9700 | 2009 Volvo Bus 9700 | 2011 Volvo Bus 9700 | 2016 Volvo Bus 9700 | 2019 Volvo Bus 9700 | 2013 Volvo Bus 9700 | 2018 Volvo Bus 9700 — Equipment adaptive/mobility: wheelchair lift/ramp
Published August 3, 2021 · Recall initiated: August 2, 2021
Summary
NHTSA records recall 21V597000, published August 3, 2021 and initiated August 2, 2021. Recalling firm: Volvo Bus Corporation; 2021 Volvo Bus 9700 | 2010 Volvo Bus 9700 | 2012 Volvo Bus 9700 | 2014 Volvo Bus 9700 | 2020 Volvo Bus 9700 | 2017 Volvo Bus 9700 | 2015 Volvo Bus 9700 | 2009 Volvo Bus 9700 | 2011 Volvo Bus 9700 | 2016 Volvo Bus 9700 | 2019 Volvo Bus 9700 | 2013 Volvo Bus 9700 | 2018 Volvo Bus 9700 — Equipment adaptive/mobility: wheelchair lift/ramp.
What's the hazard
Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."
What to do
Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.
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Recall details
- Brand
- VOLVO BUS
- Model
- 9700
- Manufacturer
- Volvo Bus Corporation
- Lot
- 2021 VOLVO BUS 9700 | 2010 VOLVO BUS 9700 | 2012 VOLVO BUS 9700 | 2014 VOLVO BUS 9700 | 2020 VOLVO BUS 9700 | 2017 VOLVO BUS 9700 | 2015 VOLVO BUS 9700 | 2009 VOLVO BUS 9700 | 2011 VOLVO BUS 9700 | 2016 VOLVO BUS 9700 | 2019 VOLVO BUS 9700 | 2013 VOLVO BUS 9700 | 2018 VOLVO BUS 9700
- Risk classification
- V
- Country
- US
Related recalls
- NHTSA2009 Volvo Bus 9700 | 2010 Volvo Bus 9700 | 2011 Volvo Bus 9700 | 2012 Volvo Bus 9700 | 2013 Volvo Bus 9700 |September 18, 2026
- NHTSA2024 Volvo Bus 9700 | 2025 Volvo Bus 9700 | 2023 Volvo Bus 9700 — Equipment: emergency: fire supressionJuly 16, 2025
- NHTSA2025 Volvo Bus 9700 — Equipment: other: labelsNovember 26, 2024
- NHTSA2024 Volvo Bus 9700 — SteeringJuly 10, 2024
- NHTSA2022 Mitsubishi Outlander — Seat belts: rear/other: retractorAugust 3, 2021
- NHTSA2021 Bmw 745le | 2021 Bmw X4 | 2020 Bmw 745le | 2020 Bmw X4 | 2020 Bmw X3 | 2020 Bmw M340i | 2020 Bmw 540i |August 3, 2021
Questions about this recall
Was 2021 Volvo Bus 9700 | 2010 Volvo Bus 9700 | 2012 Volvo Bus 9700 | 2014 Volvo Bus 9700 | 2020 Volvo Bus 9700 | 2017 Volvo Bus 9700 | 2015 Volvo Bus 9700 | 2009 Volvo Bus 9700 | 2011 Volvo Bus 9700 | 2016 Volvo Bus 9700 | 2019 Volvo Bus 9700 | 2013 Volvo Bus 9700 | 2018 Volvo Bus 9700 — Equipment adaptive/mobility: wheelchair lift/ramp recalled?
Yes. NHTSA published recall 21V597000 on August 3, 2021. Reported hazard: Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."
What should I do if I have this product?
Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: VOLVO BUS. Model: 9700.