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NHTSANHTSA · Vehicles·Recall number 21V717000

2009 Volvo Bus 9700 | 2013 Volvo Bus 9700 | 2015 Volvo Bus 9700 | 2011 Volvo Bus 9700 | 2016 Volvo Bus 9700 | 2018 Volvo Bus 9700 | 2019 Volvo Bus 9700 | 2010 Volvo Bus 9700 | 2020 Volvo Bus 9700 | 2008 Volvo Bus 9700 | 2017 Volvo Bus 9700 | 2014 Volvo Bus 9700 | 2012 Volvo Bus 9700 | 2021 Volvo Bus 9700 — Exterior lighting: headlights: bulbs

Published September 16, 2021 · Recall initiated: September 15, 2021

Summary

NHTSA records recall 21V717000, published September 16, 2021 and initiated September 15, 2021. Recalling firm: Volvo Bus Corporation; 2009 Volvo Bus 9700 | 2013 Volvo Bus 9700 | 2015 Volvo Bus 9700 | 2011 Volvo Bus 9700 | 2016 Volvo Bus 9700 | 2018 Volvo Bus 9700 | 2019 Volvo Bus 9700 | 2010 Volvo Bus 9700 | 2020 Volvo Bus 9700 | 2008 Volvo Bus 9700 | 2017 Volvo Bus 9700 | 2014 Volvo Bus 9700 | 2012 Volvo Bus 9700 | 2021 Volvo Bus 9700 — Exterior lighting: headlights: bulbs.

What's the hazard

Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

What to do

Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.

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Recall details

Brand
VOLVO BUS
Model
9700
Manufacturer
Volvo Bus Corporation
Lot
2009 VOLVO BUS 9700 | 2013 VOLVO BUS 9700 | 2015 VOLVO BUS 9700 | 2011 VOLVO BUS 9700 | 2016 VOLVO BUS 9700 | 2018 VOLVO BUS 9700 | 2019 VOLVO BUS 9700 | 2010 VOLVO BUS 9700 | 2020 VOLVO BUS 9700 | 2008 VOLVO BUS 9700 | 2017 VOLVO BUS 9700 | 2014 VOLVO BUS 9700 | 2012 VOLVO BUS 9700 | 2021 VOLVO BUS 9700
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2009 Volvo Bus 9700 | 2013 Volvo Bus 9700 | 2015 Volvo Bus 9700 | 2011 Volvo Bus 9700 | 2016 Volvo Bus 9700 | 2018 Volvo Bus 9700 | 2019 Volvo Bus 9700 | 2010 Volvo Bus 9700 | 2020 Volvo Bus 9700 | 2008 Volvo Bus 9700 | 2017 Volvo Bus 9700 | 2014 Volvo Bus 9700 | 2012 Volvo Bus 9700 | 2021 Volvo Bus 9700 — Exterior lighting: headlights: bulbs recalled?

Yes. NHTSA published recall 21V717000 on September 16, 2021. Reported hazard: Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

What should I do if I have this product?

Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: VOLVO BUS. Model: 9700.

View official NHTSA notice(opens on nhtsa.gov)