2021 Mercedes-Benz Sprinter 1500 | 2023 Mercedes-Benz Sprinter 1500 | 2021 Freightliner Sprinter 4500 | 2021 Mercedes-Benz Sprinter 2500 | 2023 Mercedes-Benz Sprinter 3500 | 2023 Mercedes-Benz Sprinter 2500 | 2022 Mercedes-Benz Sprinter 3500 | 2022 Mercedes-Benz Sprinter 1500 | 2023 Mercedes-Benz Sprinter 4500 | 2021 Freightliner Sprinter 2500 | 2022 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 3500 | 2022 Mercedes-Benz Sprinter 4500 | 2021 Mercedes-Benz Sprinter 4500 | 2021 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 3500 — Structure: body
Published December 1, 2023 · Recall initiated: December 1, 2023
Summary
NHTSA records recall 23V806000, published December 1, 2023. Recalling firm: Daimler Vans USA, LLC; 2021 Mercedes-Benz Sprinter 1500 | 2023 Mercedes-Benz Sprinter 1500 | 2021 Freightliner Sprinter 4500 | 2021 Mercedes-Benz Sprinter 2500 | 2023 Mercedes-Benz Sprinter 3500 | 2023 Mercedes-Benz Sprinter 2500 | 2022 Mercedes-Benz Sprinter 3500 | 2022 Mercedes-Benz Sprinter 1500 | 2023 Mercedes-Benz Sprinter 4500 | 2021 Freightliner Sprinter 2500 | 2022 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 3500 | 2022 Mercedes-Benz Sprinter 4500 | 2021 Mercedes-Benz Sprinter 4500 | 2021 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 3500 — Structure: body.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
What to do
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- SPRINTER 1500
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2021 MERCEDES-BENZ SPRINTER 1500 | 2023 MERCEDES-BENZ SPRINTER 1500 | 2021 FREIGHTLINER SPRINTER 4500 | 2021 MERCEDES-BENZ SPRINTER 2500 | 2023 MERCEDES-BENZ SPRINTER 3500 | 2023 MERCEDES-BENZ SPRINTER 2500 | 2022 MERCEDES-BENZ SPRINTER 3500 | 2022 MERCEDES-BENZ SPRINTER 1500 | 2023 MERCEDES-BENZ SPRINTER 4500 | 2021 FREIGHTLINER SPRINTER 2500 | 2022 MERCEDES-BENZ SPRINTER 2500 | 2021 MERCEDES-BENZ SPRINTER 3500 | 2022 MERCEDES-BENZ SPRINTER 4500 | 2021 MERCEDES-BENZ SPRINTER 4500 | 2021 FREIGHTLINER SPRINTER 1500 | 2021 FREIGHTLINER SPRINTER 3500
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2021 Mercedes-Benz Sprinter 1500 | 2023 Mercedes-Benz Sprinter 1500 | 2021 Freightliner Sprinter 4500 | 2021 Mercedes-Benz Sprinter 2500 | 2023 Mercedes-Benz Sprinter 3500 | 2023 Mercedes-Benz Sprinter 2500 | 2022 Mercedes-Benz Sprinter 3500 | 2022 Mercedes-Benz Sprinter 1500 | 2023 Mercedes-Benz Sprinter 4500 | 2021 Freightliner Sprinter 2500 | 2022 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 3500 | 2022 Mercedes-Benz Sprinter 4500 | 2021 Mercedes-Benz Sprinter 4500 | 2021 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 3500 — Structure: body recalled?
Yes. NHTSA published recall 23V806000 on December 1, 2023. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
What should I do if I have this product?
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: SPRINTER 1500.