2024 Mercedes-Benz Gle 450e 4matic — Electronic stability control (esc): control module: software
Published December 4, 2023 · Recall initiated: December 1, 2023
Summary
NHTSA records recall 23V807000, published December 4, 2023 and initiated December 1, 2023. Recalling firm: Mercedes-Benz USA, LLC; 2024 Mercedes-Benz Gle 450e 4matic — Electronic stability control (esc): control module: software.
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
What to do
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- GLE 450E 4MATIC
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2024 MERCEDES-BENZ GLE 450E 4MATIC
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2024 Mercedes-Benz Gle 450e 4matic — Electronic stability control (esc): control module: software recalled?
Yes. NHTSA published recall 23V807000 on December 4, 2023. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
What should I do if I have this product?
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: GLE 450E 4MATIC.