2015 Mercedes-Benz S550e — Structure: body: roof and pillars
Published December 18, 2023 · Recall initiated: December 15, 2023
Summary
NHTSA records recall 23V854000, published December 18, 2023 and initiated December 15, 2023. Recalling firm: Mercedes-Benz USA, LLC; 2015 Mercedes-Benz S550e — Structure: body: roof and pillars.
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
What to do
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- S550E
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2015 MERCEDES-BENZ S550E
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2015 Mercedes-Benz S550e — Structure: body: roof and pillars recalled?
Yes. NHTSA published recall 23V854000 on December 18, 2023. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
What should I do if I have this product?
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: S550E.