STRUCTURE:BODY:ROOF AND PILLARS
Published December 18, 2023 · Recall initiated: December 15, 2023
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
What to do
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Recall details
- Brand
- MERCEDES-BENZ
- Model
- redundant S550E
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2015 MERCEDES-BENZ redundant S550E | 2018 MERCEDES-BENZ C 350 E | 2018 MERCEDES-BENZ GLA 250
- Risk classification
- V
- Country
- US
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