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NHTSANHTSA · Vehicles·Recall number 23V874000

2020 Freightliner Sprinter 4500 | 2020 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 3500 | 2020 Freightliner Sprinter 1500 | 2020 Mercedes-Benz Sprinter 4500 | 2020 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 — Structure: body

Published December 26, 2023 · Recall initiated: December 21, 2023

Summary

NHTSA records recall 23V874000, published December 26, 2023 and initiated December 21, 2023. Recalling firm: Daimler Vans USA, LLC; 2020 Freightliner Sprinter 4500 | 2020 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 3500 | 2020 Freightliner Sprinter 1500 | 2020 Mercedes-Benz Sprinter 4500 | 2020 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 — Structure: body.

What's the hazard

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.

What to do

Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.

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Recall details

Brand
FREIGHTLINER
Model
SPRINTER 4500
Manufacturer
Daimler Vans USA, LLC
Lot
2020 FREIGHTLINER SPRINTER 4500 | 2020 FREIGHTLINER SPRINTER 2500 | 2020 FREIGHTLINER SPRINTER 3500 | 2020 FREIGHTLINER SPRINTER 1500 | 2020 MERCEDES-BENZ SPRINTER 4500 | 2020 MERCEDES-BENZ SPRINTER 3500 | 2020 MERCEDES-BENZ SPRINTER 1500 | 2020 MERCEDES-BENZ SPRINTER 2500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2020 Freightliner Sprinter 4500 | 2020 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 3500 | 2020 Freightliner Sprinter 1500 | 2020 Mercedes-Benz Sprinter 4500 | 2020 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 — Structure: body recalled?

Yes. NHTSA published recall 23V874000 on December 26, 2023. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.

What should I do if I have this product?

Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FREIGHTLINER. Model: SPRINTER 4500.

View official NHTSA notice(opens on nhtsa.gov)