2020 Freightliner Sprinter 3500 | 2019 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 4500 | 2020 Mercedes-Benz Sprinter 1500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 | 2020 Mercedes-Benz Sprinter 4500 | 2020 Freightliner Sprinter 4500 | 2021 Freightliner Sprinter 4500 | 2020 Mercedes-Benz Sprinter 3500 | 2021 Mercedes-Benz Sprinter 3500 | 2019 Freightliner Sprinter 3500 | 2021 Freightliner Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 1500 | 2020 Freightliner Sprinter 2500 | 2021 Freightliner Sprinter 1500 — Structure: critical fasteners
Published December 26, 2023 · Recall initiated: December 21, 2023
Summary
NHTSA records recall 23V875000, published December 26, 2023 and initiated December 21, 2023. Recalling firm: Daimler Vans USA, LLC; 2020 Freightliner Sprinter 3500 | 2019 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 4500 | 2020 Mercedes-Benz Sprinter 1500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 | 2020 Mercedes-Benz Sprinter 4500 | 2020 Freightliner Sprinter 4500 | 2021 Freightliner Sprinter 4500 | 2020 Mercedes-Benz Sprinter 3500 | 2021 Mercedes-Benz Sprinter 3500 | 2019 Freightliner Sprinter 3500 | 2021 Freightliner Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 1500 | 2020 Freightliner Sprinter 2500 | 2021 Freightliner Sprinter 1500 — Structure: critical fasteners.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
What to do
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
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Recall details
- Brand
- FREIGHTLINER
- Model
- SPRINTER 3500
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2020 FREIGHTLINER SPRINTER 3500 | 2019 FREIGHTLINER SPRINTER 2500 | 2020 FREIGHTLINER SPRINTER 1500 | 2021 FREIGHTLINER SPRINTER 2500 | 2019 FREIGHTLINER SPRINTER 4500 | 2020 MERCEDES-BENZ SPRINTER 1500 | 2019 MERCEDES-BENZ SPRINTER 1500 | 2020 MERCEDES-BENZ SPRINTER 2500 | 2020 MERCEDES-BENZ SPRINTER 4500 | 2020 FREIGHTLINER SPRINTER 4500 | 2021 FREIGHTLINER SPRINTER 4500 | 2020 MERCEDES-BENZ SPRINTER 3500 | 2021 MERCEDES-BENZ SPRINTER 3500 | 2019 FREIGHTLINER SPRINTER 3500 | 2021 FREIGHTLINER SPRINTER 3500 | 2019 MERCEDES-BENZ SPRINTER 2500 | 2021 MERCEDES-BENZ SPRINTER 2500 | 2021 MERCEDES-BENZ SPRINTER 1500 | 2020 FREIGHTLINER SPRINTER 2500 | 2021 FREIGHTLINER SPRINTER 1500
- Risk classification
- V
- Country
- US
Related recalls
- NHTSA2023 Freightliner Cascadia | 2020 Freightliner Cascadia | 2022 Western Star 49x | 2022 Freightliner Cascadia |September 10, 2026
- NHTSA2027 Freightliner Em2 — Exterior lighting: headlightsJuly 23, 2026
- NHTSA2025 Freightliner Business Class M2 — Steering: gear box (other than rack and pinion)February 4, 2026
- NHTSA2025 Freightliner Cascadia | 2025 Western Star 47x | 2026 Western Star 47x | 2026 Fccc Mt50e | 2025 Fccc Xbs |September 12, 2025
- NHTSA2020 Freightliner Sprinter 4500 | 2020 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 3500 | 2020December 26, 2023
- NHTSA2020 Mercedes-Benz Sprinter 3500 | 2023 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 1500 | 2023December 26, 2023
Questions about this recall
Was 2020 Freightliner Sprinter 3500 | 2019 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 4500 | 2020 Mercedes-Benz Sprinter 1500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 | 2020 Mercedes-Benz Sprinter 4500 | 2020 Freightliner Sprinter 4500 | 2021 Freightliner Sprinter 4500 | 2020 Mercedes-Benz Sprinter 3500 | 2021 Mercedes-Benz Sprinter 3500 | 2019 Freightliner Sprinter 3500 | 2021 Freightliner Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 1500 | 2020 Freightliner Sprinter 2500 | 2021 Freightliner Sprinter 1500 — Structure: critical fasteners recalled?
Yes. NHTSA published recall 23V875000 on December 26, 2023. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
What should I do if I have this product?
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FREIGHTLINER. Model: SPRINTER 3500.