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NHTSANHTSA · Vehicles·Recall number 23V890000

2014 Volvo Bus 9700 | 2017 Volvo Bus 9700 | 2020 Volvo Bus 9700 | 2021 Volvo Bus 9700 | 2019 Volvo Bus 9700 | 2015 Volvo Bus 9700 | 2016 Volvo Bus 9700 | 2013 Volvo Bus 9700 | 2018 Volvo Bus 9700 — Equipment adaptive/mobility: wheelchair lift/ramp

Published December 26, 2023 · Recall initiated: December 22, 2023

Summary

NHTSA records recall 23V890000, published December 26, 2023 and initiated December 22, 2023. Recalling firm: Volvo Bus Corporation; 2014 Volvo Bus 9700 | 2017 Volvo Bus 9700 | 2020 Volvo Bus 9700 | 2021 Volvo Bus 9700 | 2019 Volvo Bus 9700 | 2015 Volvo Bus 9700 | 2016 Volvo Bus 9700 | 2013 Volvo Bus 9700 | 2018 Volvo Bus 9700 — Equipment adaptive/mobility: wheelchair lift/ramp.

What's the hazard

Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems.

What to do

Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.

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Recall details

Brand
VOLVO BUS
Model
9700
Manufacturer
Volvo Bus Corporation
Lot
2014 VOLVO BUS 9700 | 2017 VOLVO BUS 9700 | 2020 VOLVO BUS 9700 | 2021 VOLVO BUS 9700 | 2019 VOLVO BUS 9700 | 2015 VOLVO BUS 9700 | 2016 VOLVO BUS 9700 | 2013 VOLVO BUS 9700 | 2018 VOLVO BUS 9700
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2014 Volvo Bus 9700 | 2017 Volvo Bus 9700 | 2020 Volvo Bus 9700 | 2021 Volvo Bus 9700 | 2019 Volvo Bus 9700 | 2015 Volvo Bus 9700 | 2016 Volvo Bus 9700 | 2013 Volvo Bus 9700 | 2018 Volvo Bus 9700 — Equipment adaptive/mobility: wheelchair lift/ramp recalled?

Yes. NHTSA published recall 23V890000 on December 26, 2023. Reported hazard: Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems.

What should I do if I have this product?

Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: VOLVO BUS. Model: 9700.

View official NHTSA notice(opens on nhtsa.gov)