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NHTSANHTSA · Vehicles·Recall number 24V546000

2022 Motiv E-450 Bev Chassis | 2021 Motiv F-59 Bev Chassis | 2021 Motiv E-450 Bev Chassis — Electrical system: propulsion system: charging: module: software

Published July 23, 2024 · Recall initiated: July 22, 2024

Summary

NHTSA records recall 24V546000, published July 23, 2024 and initiated July 22, 2024. Recalling firm: Motiv Power Systems; 2022 Motiv E-450 Bev Chassis | 2021 Motiv F-59 Bev Chassis | 2021 Motiv E-450 Bev Chassis — Electrical system: propulsion system: charging: module: software.

What's the hazard

Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.

What to do

Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

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Recall details

Brand
MOTIV
Model
E-450 BEV CHASSIS
Manufacturer
Motiv Power Systems
Lot
2022 MOTIV E-450 BEV CHASSIS | 2021 MOTIV F-59 BEV CHASSIS | 2021 MOTIV E-450 BEV CHASSIS
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2022 Motiv E-450 Bev Chassis | 2021 Motiv F-59 Bev Chassis | 2021 Motiv E-450 Bev Chassis — Electrical system: propulsion system: charging: module: software recalled?

Yes. NHTSA published recall 24V546000 on July 23, 2024. Reported hazard: Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.

What should I do if I have this product?

Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MOTIV. Model: E-450 BEV CHASSIS.

View official NHTSA notice(opens on nhtsa.gov)