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NHTSANHTSA · Vehicles·Recall number 24V547000

2024 Motiv E-450 Bev Chassis | 2023 Motiv E-450 Bev Chassis | 2022 Motiv E-450 Bev Chassis | 2021 Motiv E-450 Bev Chassis — Electrical system: propulsion system: traction motor: controller

Published July 23, 2024 · Recall initiated: July 22, 2024

Summary

NHTSA records recall 24V547000, published July 23, 2024 and initiated July 22, 2024. Recalling firm: Motiv Power Systems; 2024 Motiv E-450 Bev Chassis | 2023 Motiv E-450 Bev Chassis | 2022 Motiv E-450 Bev Chassis | 2021 Motiv E-450 Bev Chassis — Electrical system: propulsion system: traction motor: controller.

What's the hazard

Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The Controller Area Network (CAN) signal wires could contact the frame rail and become damaged, causing a loss of drive power.

What to do

Motiv field support technicians will inspect and repair any loose wiring, and replace damaged CAN wiring as necessary, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

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Recall details

Brand
MOTIV
Model
E-450 BEV CHASSIS
Manufacturer
Motiv Power Systems
Lot
2024 MOTIV E-450 BEV CHASSIS | 2023 MOTIV E-450 BEV CHASSIS | 2022 MOTIV E-450 BEV CHASSIS | 2021 MOTIV E-450 BEV CHASSIS
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2024 Motiv E-450 Bev Chassis | 2023 Motiv E-450 Bev Chassis | 2022 Motiv E-450 Bev Chassis | 2021 Motiv E-450 Bev Chassis — Electrical system: propulsion system: traction motor: controller recalled?

Yes. NHTSA published recall 24V547000 on July 23, 2024. Reported hazard: Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The Controller Area Network (CAN) signal wires could contact the frame rail and become damaged, causing a loss of drive power.

What should I do if I have this product?

Motiv field support technicians will inspect and repair any loose wiring, and replace damaged CAN wiring as necessary, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MOTIV. Model: E-450 BEV CHASSIS.

View official NHTSA notice(opens on nhtsa.gov)