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NHTSANHTSA · Vehicles·Recall number 24V894000

2024 Chevrolet Silverado 3500 | 2024 Gmc Sierra 3500 | 2024 Chevrolet Silverado 2500 | 2024 Gmc Sierra 2500 — Latches/locks/linkages: tailgate: latch

Published November 26, 2024 · Recall initiated: November 26, 2024

Summary

NHTSA records recall 24V894000, published November 26, 2024. Recalling firm: General Motors, LLC; 2024 Chevrolet Silverado 3500 | 2024 Gmc Sierra 3500 | 2024 Chevrolet Silverado 2500 | 2024 Gmc Sierra 2500 — Latches/locks/linkages: tailgate: latch.

What's the hazard

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

What to do

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

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Recall details

Brand
CHEVROLET
Model
SILVERADO 3500
Manufacturer
General Motors, LLC
Lot
2024 CHEVROLET SILVERADO 3500 | 2024 GMC SIERRA 3500 | 2024 CHEVROLET SILVERADO 2500 | 2024 GMC SIERRA 2500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2024 Chevrolet Silverado 3500 | 2024 Gmc Sierra 3500 | 2024 Chevrolet Silverado 2500 | 2024 Gmc Sierra 2500 — Latches/locks/linkages: tailgate: latch recalled?

Yes. NHTSA published recall 24V894000 on November 26, 2024. Reported hazard: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

What should I do if I have this product?

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: CHEVROLET. Model: SILVERADO 3500.

View official NHTSA notice(opens on nhtsa.gov)