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NHTSANHTSA · Vehicles·Recall number 25V457000

2025 Mci J3500 | 2025 Mci J4500 | 2025 Mci D4520 | 2025 Mci D45crt | 2025 Mci D45crtle | 2026 Mci J4500 — Equipment: other: labels

Published July 9, 2025 · Recall initiated: July 8, 2025

Summary

NHTSA records recall 25V457000, published July 9, 2025 and initiated July 8, 2025. Recalling firm: Motor Coach Industries, Inc; 2025 Mci J3500 | 2025 Mci J4500 | 2025 Mci D4520 | 2025 Mci D45crt | 2025 Mci D45crtle | 2026 Mci J4500 — Equipment: other: labels.

What's the hazard

Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release.

What to do

MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

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Recall details

Brand
MCI
Model
J3500
Manufacturer
Motor Coach Industries, Inc
Lot
2025 MCI J3500 | 2025 MCI J4500 | 2025 MCI D4520 | 2025 MCI D45CRT | 2025 MCI D45CRTLE | 2026 MCI J4500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2025 Mci J3500 | 2025 Mci J4500 | 2025 Mci D4520 | 2025 Mci D45crt | 2025 Mci D45crtle | 2026 Mci J4500 — Equipment: other: labels recalled?

Yes. NHTSA published recall 25V457000 on July 9, 2025. Reported hazard: Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release.

What should I do if I have this product?

MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MCI. Model: J3500.

View official NHTSA notice(opens on nhtsa.gov)