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CPSCCPSC · Productos de consumo·N.º oficial 10284

Notebook computers

Publicado el 30 de junio de 2010

Resumen

CPSC registra el retiro 10284, publicado el 30 de junio de 2010. Empresa responsable: Sony Electronics Inc. of San Diego, Calif.; Unidades reportadas: About 233,000.

Qué peligro representa

The computers can overheat, posing a burn hazard to the consumer.

Qué hacer

Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.

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Detalles del retiro

Marca
Sony Electronics Inc. of San Diego, Calif.
Fabricante
Sony Electronics Inc. of San Diego, Calif.
Distribuidor
Best Buy, Costco, Frys, Amazon.com and Sony Style retail stores and sonystyle.com as well as other electronics retailers and business suppliers nationwide. The recalled computers were shipped to consumers and resellers between January 2010 and April 2010. They sold for between $800 and $1,500.
País
US

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Preguntas sobre este retiro

¿Notebook computers fue retirado del mercado?

Sí. CPSC publicó el retiro 10284 el 30 de junio de 2010. Peligro reportado: The computers can overheat, posing a burn hazard to the consumer.

¿Qué debo hacer si tengo este producto?

Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.

¿Cómo sé si mi unidad está incluida en el retiro?

Compara los datos de tu producto con los del aviso. Marca: Sony Electronics Inc. of San Diego, Calif..

Ver aviso oficial de CPSC(abre en cpsc.gov)