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CPSCCPSC · Productos de consumo·N.º oficial 22058

Evolve Home Energy Storage Systems

Publicado el 26 de enero de 2022

Resumen

CPSC registra el retiro 22058, publicado el 26 de enero de 2022. Unidades reportadas: About 245.

Qué peligro representa

The lithium-ion battery modules within the Evolve Home Energy Storage Systems can overheat, posing a fire hazard.

Qué hacer

Consumers should immediately contact Eguana Technologies to schedule a free repair to the Evolve system. All recalled units connected online will have the batteries state of charge remotely limited, to reduce the risk of overheating until the batteries are replaced. If your unit is not connected online, contact Eguana Technologies to schedule a technician to come to your residence to manually reduce the state of charge, at no cost. Eguana Technologies will arrange for all recalled lithium-ion batteries to be properly replaced and disposed of according to federal and state regulations, and is contacting all known owners directly or through its installers.

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Detalles del retiro

Marca
Eguana Technologies, of Calgary, Canada (home energy system)
Distribuidor
Online at Amazon.com from October 2020 through May 2021 for between $16 and $25.
País
US

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Preguntas sobre este retiro

¿Evolve Home Energy Storage Systems fue retirado del mercado?

Sí. CPSC publicó el retiro 22058 el 26 de enero de 2022. Peligro reportado: The lithium-ion battery modules within the Evolve Home Energy Storage Systems can overheat, posing a fire hazard.

¿Qué debo hacer si tengo este producto?

Consumers should immediately contact Eguana Technologies to schedule a free repair to the Evolve system. All recalled units connected online will have the batteries state of charge remotely limited, to reduce the risk of overheating until the batteries are replaced. If your unit is not connected online, contact Eguana Technologies to schedule a technician to come to your residence to manually reduce the state of charge, at no cost. Eguana Technologies will arrange for all recalled lithium-ion batteries to be properly replaced and disposed of according to federal and state regulations, and is contacting all known owners directly or through its installers.

¿Cómo sé si mi unidad está incluida en el retiro?

Compara los datos de tu producto con los del aviso. Marca: Eguana Technologies, of Calgary, Canada (home energy system).

Ver aviso oficial de CPSC(abre en cpsc.gov)