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CPSCCPSC · Productos de consumo·N.º oficial 22132

Santa Cruz Bicycles 2022 Heckler 9 Electric Bicycles

Publicado el 5 de mayo de 2022

Resumen

CPSC registra el retiro 22132, publicado el 5 de mayo de 2022. Empresa responsable: Santa Cruz Bicycles LLC, of Santa Cruz, California; Unidades reportadas: About 1,600.

Qué peligro representa

The latch mechanism that holds the battery in place can malfunction, causing the battery to dislodge from the frame and fall to the ground, posing a fall hazard to the rider. Additionally, the latch spring can cause additional wear on the battery housing over time, posing a fire hazard.

Qué hacer

Consumers should immediately stop using the recalled bicycles and contact their authorized Santa Cruz Bicycle dealer to arrange for a free repair to replace the latch spring mechanism and install a battery wear plate. Consumers who purchased the bicycle online or no longer reside near their dealer should contact the firm or visit http://santacruzbicycles.com/dealers. Consumers should remove or secure the battery prior to transporting the bicycles. The firm is contacting all known purchasers directly to provide more details about the repair.

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Detalles del retiro

Marca
Santa Cruz Bicycles LLC, of Santa Cruz, California
Fabricante
Santa Cruz Bicycles LLC, of Santa Cruz, California
Distribuidor
Online at santacruzbicycles.com and at bicycle shops and sporting goods stores nationwide from January 2022 through March 2022 for between $8,200 and $13,300.
País
US

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Preguntas sobre este retiro

¿Santa Cruz Bicycles 2022 Heckler 9 Electric Bicycles fue retirado del mercado?

Sí. CPSC publicó el retiro 22132 el 5 de mayo de 2022. Peligro reportado: The latch mechanism that holds the battery in place can malfunction, causing the battery to dislodge from the frame and fall to the ground, posing a fall hazard to the rider. Additionally, the latch spring can cause additional wear on the battery housing over time, posing a fire hazard.

¿Qué debo hacer si tengo este producto?

Consumers should immediately stop using the recalled bicycles and contact their authorized Santa Cruz Bicycle dealer to arrange for a free repair to replace the latch spring mechanism and install a battery wear plate. Consumers who purchased the bicycle online or no longer reside near their dealer should contact the firm or visit http://santacruzbicycles.com/dealers. Consumers should remove or secure the battery prior to transporting the bicycles. The firm is contacting all known purchasers directly to provide more details about the repair.

¿Cómo sé si mi unidad está incluida en el retiro?

Compara los datos de tu producto con los del aviso. Marca: Santa Cruz Bicycles LLC, of Santa Cruz, California.

Ver aviso oficial de CPSC(abre en cpsc.gov)