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CPSCCPSC · Productos de consumo·N.º oficial 23274

Emporia Smart Plugs

Publicado el 7 de septiembre de 2023

Resumen

CPSC registra el retiro 23274, publicado el 7 de septiembre de 2023. Unidades reportadas: About 80,000.

Qué peligro representa

The recalled smart plugs are not adequately grounded and can pose an electric shock to the user.

Qué hacer

Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug. Emporia will remotely disable the smart plug and consumers should discard the smart plug. The smart plug must be connected to the internet for remote disabling process to be effective. Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued.

Recibe un correo si Emporia Energy vuelve a tener un retiro

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Detalles del retiro

Marca
Emporia Energy Corp., of Littleton, Colorado
Distribuidor
Online at shopemporiaenergy.com and Amazon.com from July 2022 through May 2023 for between $12 and $35.
País
US

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Preguntas sobre este retiro

¿Emporia Smart Plugs fue retirado del mercado?

Sí. CPSC publicó el retiro 23274 el 7 de septiembre de 2023. Peligro reportado: The recalled smart plugs are not adequately grounded and can pose an electric shock to the user.

¿Qué debo hacer si tengo este producto?

Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug. Emporia will remotely disable the smart plug and consumers should discard the smart plug. The smart plug must be connected to the internet for remote disabling process to be effective. Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued.

¿Cómo sé si mi unidad está incluida en el retiro?

Compara los datos de tu producto con los del aviso. Marca: Emporia Energy Corp., of Littleton, Colorado.

Ver aviso oficial de CPSC(abre en cpsc.gov)