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CPSCCPSC · Productos de consumo·N.º oficial 23777

Timberline Solar Energy Shingles

Publicado el 27 de julio de 2023

Resumen

CPSC registra el retiro 23777, publicado el 27 de julio de 2023. Empresa responsable: GAF Energy LLC, of San Jose, California; Unidades reportadas: About 2,100.

Qué peligro representa

The electrical components in the solar energy shingles can malfunction, posing a fire hazard.

Qué hacer

GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. If consumers have not been contacted by GAF Energy, they should contact their installers to determine if their solar energy shingles' components are recalled.

Recibe un correo si GAF Energy vuelve a tener un retiro

Gratis. Solo te escribimos cuando hay un retiro nuevo que coincide. Te das de baja con un clic.

Detalles del retiro

Marca
GAF Energy LLC, of San Jose, California
Fabricante
GAF Energy LLC, of San Jose, California
Distribuidor
GAF direct sales to and through installing contractors in select states from November 2021 through April 2023. The recalled shingles were sold as part of solar systems that range in price from $40,000 to $100,000.
País
US

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Preguntas sobre este retiro

¿Timberline Solar Energy Shingles fue retirado del mercado?

Sí. CPSC publicó el retiro 23777 el 27 de julio de 2023. Peligro reportado: The electrical components in the solar energy shingles can malfunction, posing a fire hazard.

¿Qué debo hacer si tengo este producto?

GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. If consumers have not been contacted by GAF Energy, they should contact their installers to determine if their solar energy shingles' components are recalled.

¿Cómo sé si mi unidad está incluida en el retiro?

Compara los datos de tu producto con los del aviso. Marca: GAF Energy LLC, of San Jose, California.

Ver aviso oficial de CPSC(abre en cpsc.gov)