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NHTSANHTSA · Vehículos·N.º oficial 14V286000

2013 Ford Explorer | 2012 Ford Explorer | 2011 Ford Explorer — Dirección: electric power assist system

Publicado el 30 de mayo de 2014 · Inicio del retiro: 29 de mayo de 2014

Resumen

NHTSA registra el retiro 14V286000, publicado el 30 de mayo de 2014 e iniciado el 29 de mayo de 2014. Empresa responsable: Ford Motor Company; 2013 Ford Explorer | 2012 Ford Explorer | 2011 Ford Explorer — Dirección: electric power assist system.

Qué peligro representa

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

Qué hacer

Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.

Recibe un correo si FORD vuelve a tener un retiro

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Detalles del retiro

Marca
FORD
Modelo
EXPLORER
Fabricante
Ford Motor Company
Lote
2013 FORD EXPLORER | 2012 FORD EXPLORER | 2011 FORD EXPLORER
Clasificación de riesgo
V
País
US

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Preguntas sobre este retiro

¿2013 Ford Explorer | 2012 Ford Explorer | 2011 Ford Explorer — Dirección: electric power assist system fue retirado del mercado?

Sí. NHTSA publicó el retiro 14V286000 el 30 de mayo de 2014. Peligro reportado: Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

¿Qué debo hacer si tengo este producto?

Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.

¿Cómo sé si mi unidad está incluida en el retiro?

Compara los datos de tu producto con los del aviso. Marca: FORD. Modelo: EXPLORER.

Ver aviso oficial de NHTSA(abre en nhtsa.gov)