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NHTSANHTSA · Vehículos·N.º oficial 21V072000

2018 Mercedes-Benz Cla 250 | 2020 Mercedes-Benz Gla 250 | 2019 Mercedes-Benz E 300 | 2020 Mercedes-Benz Cls 450 | 2018 Mercedes-Benz E 400 — Communication: auto crash notification

Publicado el 16 de febrero de 2021 · Inicio del retiro: 12 de febrero de 2021

Resumen

NHTSA registra el retiro 21V072000, publicado el 16 de febrero de 2021 e iniciado el 12 de febrero de 2021. Empresa responsable: Mercedes-Benz USA, LLC; 2018 Mercedes-Benz Cla 250 | 2020 Mercedes-Benz Gla 250 | 2019 Mercedes-Benz E 300 | 2020 Mercedes-Benz Cls 450 | 2018 Mercedes-Benz E 400 — Communication: auto crash notification.

Qué peligro representa

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Qué hacer

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

Recibe un correo si MERCEDES-BENZ vuelve a tener un retiro

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Detalles del retiro

Marca
MERCEDES-BENZ
Modelo
CLA 250
Fabricante
Mercedes-Benz USA, LLC
Lote
2018 MERCEDES-BENZ CLA 250 | 2020 MERCEDES-BENZ GLA 250 | 2019 MERCEDES-BENZ E 300 | 2020 MERCEDES-BENZ CLS 450 | 2018 MERCEDES-BENZ E 400
Clasificación de riesgo
V
País
US

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Preguntas sobre este retiro

¿2018 Mercedes-Benz Cla 250 | 2020 Mercedes-Benz Gla 250 | 2019 Mercedes-Benz E 300 | 2020 Mercedes-Benz Cls 450 | 2018 Mercedes-Benz E 400 — Communication: auto crash notification fue retirado del mercado?

Sí. NHTSA publicó el retiro 21V072000 el 16 de febrero de 2021. Peligro reportado: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

¿Qué debo hacer si tengo este producto?

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

¿Cómo sé si mi unidad está incluida en el retiro?

Compara los datos de tu producto con los del aviso. Marca: MERCEDES-BENZ. Modelo: CLA 250.

Ver aviso oficial de NHTSA(abre en nhtsa.gov)