2020 Mercedes-Benz Sprinter 4500 | 2021 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2020 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 3500 | 2020 Mercedes-Benz Sprinter 1500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 | 2020 Mercedes-Benz Metris | 2019 Mercedes-Benz Metris | 2020 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 1500 | 2019 Mercedes-Benz Sprinter 4500 | 2021 Mercedes-Benz Metris | 2021 Mercedes-Benz Sprinter 1500 — Sistema eléctrico: software
Publicado el 20 de mayo de 2022 · Inicio del retiro: 20 de mayo de 2022
Resumen
NHTSA registra el retiro 22V360000, publicado el 20 de mayo de 2022. Empresa responsable: Daimler Vans USA, LLC; 2020 Mercedes-Benz Sprinter 4500 | 2021 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2020 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 3500 | 2020 Mercedes-Benz Sprinter 1500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 | 2020 Mercedes-Benz Metris | 2019 Mercedes-Benz Metris | 2020 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 1500 | 2019 Mercedes-Benz Sprinter 4500 | 2021 Mercedes-Benz Metris | 2021 Mercedes-Benz Sprinter 1500 — Sistema eléctrico: software.
Qué peligro representa
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Qué hacer
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
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Detalles del retiro
- Marca
- MERCEDES-BENZ
- Modelo
- SPRINTER 4500
- Fabricante
- Daimler Vans USA, LLC
- Lote
- 2020 MERCEDES-BENZ SPRINTER 4500 | 2021 MERCEDES-BENZ SPRINTER 4500 | 2019 MERCEDES-BENZ SPRINTER 3500 | 2020 MERCEDES-BENZ SPRINTER 3500 | 2019 MERCEDES-BENZ SPRINTER 2500 | 2020 FREIGHTLINER SPRINTER 1500 | 2021 FREIGHTLINER SPRINTER 2500 | 2019 FREIGHTLINER SPRINTER 2500 | 2020 FREIGHTLINER SPRINTER 3500 | 2020 MERCEDES-BENZ SPRINTER 1500 | 2019 MERCEDES-BENZ SPRINTER 1500 | 2020 MERCEDES-BENZ SPRINTER 2500 | 2020 MERCEDES-BENZ METRIS | 2019 MERCEDES-BENZ METRIS | 2020 FREIGHTLINER SPRINTER 2500 | 2019 FREIGHTLINER SPRINTER 1500 | 2021 FREIGHTLINER SPRINTER 1500 | 2019 MERCEDES-BENZ SPRINTER 4500 | 2021 MERCEDES-BENZ METRIS | 2021 MERCEDES-BENZ SPRINTER 1500
- Clasificación de riesgo
- V
- País
- US
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Preguntas sobre este retiro
¿2020 Mercedes-Benz Sprinter 4500 | 2021 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2020 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 3500 | 2020 Mercedes-Benz Sprinter 1500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 | 2020 Mercedes-Benz Metris | 2019 Mercedes-Benz Metris | 2020 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 1500 | 2019 Mercedes-Benz Sprinter 4500 | 2021 Mercedes-Benz Metris | 2021 Mercedes-Benz Sprinter 1500 — Sistema eléctrico: software fue retirado del mercado?
Sí. NHTSA publicó el retiro 22V360000 el 20 de mayo de 2022. Peligro reportado: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
¿Qué debo hacer si tengo este producto?
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
¿Cómo sé si mi unidad está incluida en el retiro?
Compara los datos de tu producto con los del aviso. Marca: MERCEDES-BENZ. Modelo: SPRINTER 4500.