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NHTSANHTSA · Vehículos·N.º oficial 22V360000

COMMUNICATION: AUTO CRASH NOTIFICATION

Publicado el 20 de mayo de 2022 · Inicio del retiro: 20 de mayo de 2022

Qué peligro representa

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Qué hacer

The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

Detalles del retiro

Marca
FREIGHTLINER
Modelo
SPRINTER 3500
Fabricante
Daimler Vans USA, LLC
Lote
2021 FREIGHTLINER SPRINTER 3500 | 2019 FREIGHTLINER SPRINTER 3500 | 2021 FREIGHTLINER SPRINTER 4500 | 2020 FREIGHTLINER SPRINTER 4500 | 2019 FREIGHTLINER SPRINTER 4500 | 2020 MERCEDES-BENZ SPRINTER 4500 | 2021 MERCEDES-BENZ SPRINTER 4500 | 2019 MERCEDES-BENZ SPRINTER 3500 | 2020 MERCEDES-BENZ SPRINTER 3500 | 2019 MERCEDES-BENZ SPRINTER 2500 | 2020 FREIGHTLINER SPRINTER 1500 | 2021 FREIGHTLINER SPRINTER 2500 | 2019 FREIGHTLINER SPRINTER 2500 | 2020 FREIGHTLINER SPRINTER 3500 | 2020 MERCEDES-BENZ SPRINTER 1500 | 2019 MERCEDES-BENZ SPRINTER 1500 | 2020 MERCEDES-BENZ SPRINTER 2500 | 2020 MERCEDES-BENZ METRIS | 2019 MERCEDES-BENZ METRIS | 2020 FREIGHTLINER SPRINTER 2500
Clasificación de riesgo
V
País
US
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