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NHTSANHTSA · Vehículos·N.º oficial 24V732000

2024 Porsche Taycan | 2022 Porsche Taycan | 2021 Porsche Taycan | 2023 Porsche Taycan | 2020 Porsche Taycan — Sistema eléctrico: sistema de propulsión: batería de tracción

Publicado el 1 de octubre de 2024 · Inicio del retiro: 1 de octubre de 2024

Resumen

NHTSA registra el retiro 24V732000, publicado el 1 de octubre de 2024. Empresa responsable: Porsche Cars North America, Inc.; 2024 Porsche Taycan | 2022 Porsche Taycan | 2021 Porsche Taycan | 2023 Porsche Taycan | 2020 Porsche Taycan — Sistema eléctrico: sistema de propulsión: batería de tracción.

Qué peligro representa

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.

Qué hacer

Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the first quarter of 2025. Porsche will monitor available online vehicle data and contact owners as necessary, to advise them to only charge the vehicle to 80% capacity until the battery can be replaced. For vehicles in which online data is unavailable, dealers will perform a diagnostic test and replace the battery module assembly, if necessary and advise owners to only charge to 80% capacity. Repairs will be performed free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's numbers for this recall are ARB6 and ARB7. This recall expands and replaces previous recall numbers 23V-840, 24V-215, and 24V-217.

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Detalles del retiro

Marca
PORSCHE
Modelo
TAYCAN
Fabricante
Porsche Cars North America, Inc.
Lote
2024 PORSCHE TAYCAN | 2022 PORSCHE TAYCAN | 2021 PORSCHE TAYCAN | 2023 PORSCHE TAYCAN | 2020 PORSCHE TAYCAN
Clasificación de riesgo
V
País
US

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Preguntas sobre este retiro

¿2024 Porsche Taycan | 2022 Porsche Taycan | 2021 Porsche Taycan | 2023 Porsche Taycan | 2020 Porsche Taycan — Sistema eléctrico: sistema de propulsión: batería de tracción fue retirado del mercado?

Sí. NHTSA publicó el retiro 24V732000 el 1 de octubre de 2024. Peligro reportado: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.

¿Qué debo hacer si tengo este producto?

Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the first quarter of 2025. Porsche will monitor available online vehicle data and contact owners as necessary, to advise them to only charge the vehicle to 80% capacity until the battery can be replaced. For vehicles in which online data is unavailable, dealers will perform a diagnostic test and replace the battery module assembly, if necessary and advise owners to only charge to 80% capacity. Repairs will be performed free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's numbers for this recall are ARB6 and ARB7. This recall expands and replaces previous recall numbers 23V-840, 24V-215, and 24V-217.

¿Cómo sé si mi unidad está incluida en el retiro?

Compara los datos de tu producto con los del aviso. Marca: PORSCHE. Modelo: TAYCAN.

Ver aviso oficial de NHTSA(abre en nhtsa.gov)