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NHTSANHTSA · Vehicles·Recall number 19V344000

2018 Mci J4500 | 2019 Mci J4500 | 2019 Mci J3500 | 2019 Mci D4505 — Visibility: sun/moon roof assembly

Published May 6, 2019 · Recall initiated: May 3, 2019

Summary

NHTSA records recall 19V344000, published May 6, 2019 and initiated May 3, 2019. Recalling firm: Motor Coach Industries, Inc; 2018 Mci J4500 | 2019 Mci J4500 | 2019 Mci J3500 | 2019 Mci D4505 — Visibility: sun/moon roof assembly.

What's the hazard

Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

What to do

MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.

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Recall details

Brand
MCI
Model
J4500
Manufacturer
Motor Coach Industries, Inc
Lot
2018 MCI J4500 | 2019 MCI J4500 | 2019 MCI J3500 | 2019 MCI D4505
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2018 Mci J4500 | 2019 Mci J4500 | 2019 Mci J3500 | 2019 Mci D4505 — Visibility: sun/moon roof assembly recalled?

Yes. NHTSA published recall 19V344000 on May 6, 2019. Reported hazard: Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

What should I do if I have this product?

MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MCI. Model: J4500.

View official NHTSA notice(opens on nhtsa.gov)