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CPSCCPSC · Productos de consumo·N.º oficial 16131

Panasonic battery packs used in Toshiba laptop computers

Publicado el 30 de marzo de 2016

Resumen

CPSC registra el retiro 16131, publicado el 30 de marzo de 2016. Empresa responsable: Panasonic, of Japan; Unidades reportadas: About 91,000 (in addition, 10,000 were sold in Canada).

Qué peligro representa

The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

Qué hacer

Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers can also perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only.

Recibe un correo si Panasonic vuelve a tener un retiro

Gratis. Solo te escribimos cuando hay un retiro nuevo que coincide. Te das de baja con un clic.

Detalles del retiro

Marca
Panasonic, of Japan
Fabricante
Panasonic, of Japan
Distribuidor
Office Depot, Staples and other electronics stores nationwide, and online at Toshibadirect.com and other websites from June 2011 through January 2016 for between $500 and $1,000 for the laptop and between $70 and $130 for the battery pack.
País
US

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Preguntas sobre este retiro

¿Panasonic battery packs used in Toshiba laptop computers fue retirado del mercado?

Sí. CPSC publicó el retiro 16131 el 30 de marzo de 2016. Peligro reportado: The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

¿Qué debo hacer si tengo este producto?

Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers can also perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only.

¿Cómo sé si mi unidad está incluida en el retiro?

Compara los datos de tu producto con los del aviso. Marca: Panasonic, of Japan.

Ver aviso oficial de CPSC(abre en cpsc.gov)