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CPSCCPSC · Productos de consumo·N.º oficial 17064

Panasonic battery packs used in Toshiba laptop computers

Publicado el 4 de enero de 2017

Resumen

CPSC registra el retiro 17064, publicado el 4 de enero de 2017. Empresa responsable: Panasonic, of Japan; Unidades reportadas: About 83,000 (91,000 units were previously recalled on March 30, 2016). In addition, 10,000 were sold in Canada and 5,000 in Mexico.

Qué peligro representa

The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

Qué hacer

Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers also can perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only. Battery packs previously identified as not affected by the March 30, 2016 recall are included in this expanded announcement.

Recibe un correo si Panasonic vuelve a tener un retiro

Gratis. Solo te escribimos cuando hay un retiro nuevo que coincide. Te das de baja con un clic.

Detalles del retiro

Marca
Panasonic, of Japan
Fabricante
Panasonic, of Japan
Distribuidor
Office Depot, Staples and other electronics stores nationwide, and online at Toshibadirect.com and other websites from June 2011 through November 2016 for between $500 and $1,000 for the laptop and between $70 and $130 for the battery pack.
País
US

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Preguntas sobre este retiro

¿Panasonic battery packs used in Toshiba laptop computers fue retirado del mercado?

Sí. CPSC publicó el retiro 17064 el 4 de enero de 2017. Peligro reportado: The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

¿Qué debo hacer si tengo este producto?

Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers also can perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only. Battery packs previously identified as not affected by the March 30, 2016 recall are included in this expanded announcement.

¿Cómo sé si mi unidad está incluida en el retiro?

Compara los datos de tu producto con los del aviso. Marca: Panasonic, of Japan.

Ver aviso oficial de CPSC(abre en cpsc.gov)