Samsung Galaxy Note7 smartphones
Publicado el 13 de octubre de 2016
Resumen
CPSC registra el retiro 17011, publicado el 13 de octubre de 2016. Empresa responsable: Samsung Electronics America Inc., of Ridgefield Park, N.J.; Unidades reportadas: About 1.9 million (This includes the 1 million Galaxy Note7s recalled on September 15, 2016).
Qué peligro representa
The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing serious fire and burn hazard to consumers.
Qué hacer
Consumers should immediately stop using and power down all Galaxy Note7 devices, including Note7 devices received as replacements in the previous recall. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive a refund or free exchange for a new replacement device plus incentives. Consumers who purchased their phones from other sources should contact Samsung directly to receive a free remedy. Go to http://www.samsung.com and http://www.samsung.com/us/note7recall/ for more details.
Recibe un correo si Samsung Electronics America vuelve a tener un retiro
Gratis. Solo te escribimos cuando hay un retiro nuevo que coincide. Te das de baja con un clic.
Detalles del retiro
- Marca
- Samsung Electronics America Inc., of Ridgefield Park, N.J.
- Fabricante
- Samsung Electronics America Inc., of Ridgefield Park, N.J.
- Distribuidor
- Wireless carriers and electronic stores nationwide, including AT&T, Best Buy, Sprint, T-Mobile, US Cellular, Verizon stores, online at www.samsung.com and other websites and on third party websites from August 2016 through October 2016 for between $850 and $890.
- País
- US
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Preguntas sobre este retiro
¿Samsung Galaxy Note7 smartphones fue retirado del mercado?
Sí. CPSC publicó el retiro 17011 el 13 de octubre de 2016. Peligro reportado: The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing serious fire and burn hazard to consumers.
¿Qué debo hacer si tengo este producto?
Consumers should immediately stop using and power down all Galaxy Note7 devices, including Note7 devices received as replacements in the previous recall. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive a refund or free exchange for a new replacement device plus incentives. Consumers who purchased their phones from other sources should contact Samsung directly to receive a free remedy. Go to http://www.samsung.com and http://www.samsung.com/us/note7recall/ for more details.
¿Cómo sé si mi unidad está incluida en el retiro?
Compara los datos de tu producto con los del aviso. Marca: Samsung Electronics America Inc., of Ridgefield Park, N.J..