Samsung Galaxy Note7 smartphones
Publicado el 27 de octubre de 2016 · Inicio del retiro: 13 de octubre de 2016
Qué peligro representa
The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing serious fire and burn hazard to consumers.
Qué hacer
Consumers should immediately stop using and power down all Galaxy Note7 devices, including Note7 devices received as replacements in the previous recall. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive a refund or free exchange for a new replacement device plus incentives. Consumers who purchased their phones from other sources should contact Samsung directly to receive a free remedy. Go to http://www.samsung.com and http://www.samsung.com/us/note7recall/ for more details.
Detalles del retiro
- Marca
- Samsung Electronics America Inc., of Ridgefield Park, N.J.
- Fabricante
- Samsung Electronics America Inc., of Ridgefield Park, N.J.
- Distribuidor
- Wireless carriers and electronic stores nationwide, including AT&T, Best Buy, Sprint, T-Mobile, US Cellular, Verizon stores, online at www.samsung.com and other websites and on third party websites from August 2016 through October 2016 for between $850 and $890.
- País
- US
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