Volver al buscador
NHTSANHTSA · Vehículos·N.º oficial 19V787000

2014 Mercedes-Benz B 250e | 2015 Mercedes-Benz B 250e | 2014 Mercedes-Benz Gl63 | 2013 Mercedes-Benz C250 | 2013 Mercedes-Benz Sl63 | 2015 Mercedes-Benz Sl63 | 2013 Mercedes-Benz Sl550 | 2015 Mercedes-Benz Sl550 | 2015 Mercedes-Benz Sl400 | 2016 Mercedes-Benz B 250e | 2015 Mercedes-Benz Ml350 | 2016 Mercedes-Benz Gle300d | 2016 Mercedes-Benz Sl400 | 2016 Mercedes-Benz Amg S65 | 2013 Mercedes-Benz Gl550 | 2015 Mercedes-Benz Gl450 | 2017 Mercedes-Benz Amg Gt S | 2016 Mercedes-Benz Gle63s | 2016 Mercedes-Benz Gle550e | 2016 Mercedes-Benz Gle350 — Communication

Publicado el 4 de noviembre de 2019 · Inicio del retiro: 1 de noviembre de 2019

Resumen

NHTSA registra el retiro 19V787000, publicado el 4 de noviembre de 2019 e iniciado el 1 de noviembre de 2019. Empresa responsable: Mercedes-Benz USA, LLC; 2014 Mercedes-Benz B 250e | 2015 Mercedes-Benz B 250e | 2014 Mercedes-Benz Gl63 | 2013 Mercedes-Benz C250 | 2013 Mercedes-Benz Sl63 | 2015 Mercedes-Benz Sl63 | 2013 Mercedes-Benz Sl550 | 2015 Mercedes-Benz Sl550 | 2015 Mercedes-Benz Sl400 | 2016 Mercedes-Benz B 250e | 2015 Mercedes-Benz Ml350 | 2016 Mercedes-Benz Gle300d | 2016 Mercedes-Benz Sl400 | 2016 Mercedes-Benz Amg S65 | 2013 Mercedes-Benz Gl550 | 2015 Mercedes-Benz Gl450 | 2017 Mercedes-Benz Amg Gt S | 2016 Mercedes-Benz Gle63s | 2016 Mercedes-Benz Gle550e | 2016 Mercedes-Benz Gle350 — Communication.

Qué peligro representa

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Qué hacer

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Recibe un correo si MERCEDES-BENZ vuelve a tener un retiro

Gratis. Solo te escribimos cuando hay un retiro nuevo que coincide. Te das de baja con un clic.

Detalles del retiro

Marca
MERCEDES-BENZ
Modelo
B 250E
Fabricante
Mercedes-Benz USA, LLC
Lote
2014 MERCEDES-BENZ B 250E | 2015 MERCEDES-BENZ B 250E | 2014 MERCEDES-BENZ GL63 | 2013 MERCEDES-BENZ C250 | 2013 MERCEDES-BENZ SL63 | 2015 MERCEDES-BENZ SL63 | 2013 MERCEDES-BENZ SL550 | 2015 MERCEDES-BENZ SL550 | 2015 MERCEDES-BENZ SL400 | 2016 MERCEDES-BENZ B 250E | 2015 MERCEDES-BENZ ML350 | 2016 MERCEDES-BENZ GLE300D | 2016 MERCEDES-BENZ SL400 | 2016 MERCEDES-BENZ AMG S65 | 2013 MERCEDES-BENZ GL550 | 2015 MERCEDES-BENZ GL450 | 2017 MERCEDES-BENZ AMG GT S | 2016 MERCEDES-BENZ GLE63S | 2016 MERCEDES-BENZ GLE550E | 2016 MERCEDES-BENZ GLE350
Clasificación de riesgo
V
País
US

Retiros relacionados

Preguntas sobre este retiro

¿2014 Mercedes-Benz B 250e | 2015 Mercedes-Benz B 250e | 2014 Mercedes-Benz Gl63 | 2013 Mercedes-Benz C250 | 2013 Mercedes-Benz Sl63 | 2015 Mercedes-Benz Sl63 | 2013 Mercedes-Benz Sl550 | 2015 Mercedes-Benz Sl550 | 2015 Mercedes-Benz Sl400 | 2016 Mercedes-Benz B 250e | 2015 Mercedes-Benz Ml350 | 2016 Mercedes-Benz Gle300d | 2016 Mercedes-Benz Sl400 | 2016 Mercedes-Benz Amg S65 | 2013 Mercedes-Benz Gl550 | 2015 Mercedes-Benz Gl450 | 2017 Mercedes-Benz Amg Gt S | 2016 Mercedes-Benz Gle63s | 2016 Mercedes-Benz Gle550e | 2016 Mercedes-Benz Gle350 — Communication fue retirado del mercado?

Sí. NHTSA publicó el retiro 19V787000 el 4 de noviembre de 2019. Peligro reportado: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

¿Qué debo hacer si tengo este producto?

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

¿Cómo sé si mi unidad está incluida en el retiro?

Compara los datos de tu producto con los del aviso. Marca: MERCEDES-BENZ. Modelo: B 250E.

Ver aviso oficial de NHTSA(abre en nhtsa.gov)