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CPSCCPSC · Consumer products·Recall number 16202

HP lithium-ion batteries

Published June 23, 2016

Summary

CPSC records recall 16202, published June 23, 2016. Reported units: About 41,000 (In addition, about 2,600 were sold in Canada and about 4,500 were sold in Mexico).

What's the hazard

The battery packs can overheat, posing fire and burn hazards.

What to do

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.

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Recall details

Brand
HP Inc., of Palo Alto, Calif.
Distributor
Best Buy, Wal-Mart, and Staples and authorized dealers nationwide and online at www.hp.com from March 2013 through August 2015. The batteries were sold with notebook computers for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.
Country
US

Related recalls

Questions about this recall

Was HP lithium-ion batteries recalled?

Yes. CPSC published recall 16202 on June 23, 2016. Reported hazard: The battery packs can overheat, posing fire and burn hazards.

What should I do if I have this product?

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: HP Inc., of Palo Alto, Calif..

View official CPSC notice(opens on cpsc.gov)