Lithium-ion batteries used in HP notebook computers
Published January 24, 2017
Summary
CPSC records recall 17071, published January 24, 2017. Reported units: About 101,000 (An additional 41,000 batteries were previously recalled in June 2016. About 3,000 were sold in Canada and 4,000 in Mexico.).
What's the hazard
The batteries can overheat, posing fire and burn hazards.
What to do
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only. Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement. Consumers are urged to recheck their batteries.
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Recall details
- Brand
- HP Inc., of Palo Alto, Calif.
- Distributor
- Best Buy, Walmart, Costco, Sam's Club and authorized dealers nationwide and online at www.hp.com and other websites from March 2013 through October 2016 for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.
- Country
- US
Related recalls
- CPSCLithium-ion batteries for HP commercial notebook computers and mobile workstationsMarch 12, 2019
- CPSCLithium-ion batteries for HP notebook computers and mobile workstationsJanuary 4, 2018
- CPSCChildren's electric scootersJanuary 24, 2017
- CPSCTrek 720 Disc bicycles and wheel setsJanuary 19, 2017
- CPSCMobilesJanuary 17, 2017
- CPSCHP lithium-ion batteriesJune 23, 2016
Questions about this recall
Was Lithium-ion batteries used in HP notebook computers recalled?
Yes. CPSC published recall 17071 on January 24, 2017. Reported hazard: The batteries can overheat, posing fire and burn hazards.
What should I do if I have this product?
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only. Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement. Consumers are urged to recheck their batteries.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: HP Inc., of Palo Alto, Calif..