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CPSCCPSC · Productos de consumo·N.º oficial 17071

Lithium-ion batteries used in HP notebook computers

Publicado el 24 de enero de 2017

Resumen

CPSC registra el retiro 17071, publicado el 24 de enero de 2017. Unidades reportadas: About 101,000 (An additional 41,000 batteries were previously recalled in June 2016. About 3,000 were sold in Canada and 4,000 in Mexico.).

Qué peligro representa

The batteries can overheat, posing fire and burn hazards.

Qué hacer

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only. Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement. Consumers are urged to recheck their batteries.

Recibe un correo si HP vuelve a tener un retiro

Gratis. Solo te escribimos cuando hay un retiro nuevo que coincide. Te das de baja con un clic.

Detalles del retiro

Marca
HP Inc., of Palo Alto, Calif.
Distribuidor
Best Buy, Walmart, Costco, Sam's Club and authorized dealers nationwide and online at www.hp.com and other websites from March 2013 through October 2016 for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.
País
US

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Preguntas sobre este retiro

¿Lithium-ion batteries used in HP notebook computers fue retirado del mercado?

Sí. CPSC publicó el retiro 17071 el 24 de enero de 2017. Peligro reportado: The batteries can overheat, posing fire and burn hazards.

¿Qué debo hacer si tengo este producto?

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only. Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement. Consumers are urged to recheck their batteries.

¿Cómo sé si mi unidad está incluida en el retiro?

Compara los datos de tu producto con los del aviso. Marca: HP Inc., of Palo Alto, Calif..

Ver aviso oficial de CPSC(abre en cpsc.gov)