Lithium-ion batteries for HP notebook computers and mobile workstations
Publicado el 4 de enero de 2018
Resumen
CPSC registra el retiro 18077, publicado el 4 de enero de 2018. Unidades reportadas: About 50,000 (in addition, 2,600 were sold in Canada).
Qué peligro representa
The lithium-ion batteries can overheat, posing fire and burn hazards
Qué hacer
Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable "Battery Safety Mode" if their battery is included in the recall. The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. These batteries are not customer-replaceable. HP will provide free battery replacement services by an authorized technician.
Recibe un correo si HP vuelve a tener un retiro
Gratis. Solo te escribimos cuando hay un retiro nuevo que coincide. Te das de baja con un clic.
Detalles del retiro
- Marca
- HP Inc., of Palo Alto, Calif.
- Distribuidor
- Best Buy and other stores and authorized dealers nationwide and online at www.Amazon.com, www.hp.com and other websites. The batteries were shipped in notebook computers and mobile workstations sold from December 2015 through December 2017 for between $300 and $4,000. The batteries were also sold separately for between $50 and $90.
- País
- US
Retiros relacionados
- CPSCLithium-ion batteries for HP commercial notebook computers and mobile workstations12 de marzo de 2019
- CPSCSureFit™ riding lawn mower blade spindle shafts and assemblies4 de enero de 2018
- CPSCUltra Lounge bean bag chair covers2 de enero de 2018
- CPSCNook toddler beds28 de diciembre de 2017
- CPSCLithium-ion batteries used in HP notebook computers24 de enero de 2017
- CPSCHP lithium-ion batteries23 de junio de 2016
Preguntas sobre este retiro
¿Lithium-ion batteries for HP notebook computers and mobile workstations fue retirado del mercado?
Sí. CPSC publicó el retiro 18077 el 4 de enero de 2018. Peligro reportado: The lithium-ion batteries can overheat, posing fire and burn hazards
¿Qué debo hacer si tengo este producto?
Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable "Battery Safety Mode" if their battery is included in the recall. The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. These batteries are not customer-replaceable. HP will provide free battery replacement services by an authorized technician.
¿Cómo sé si mi unidad está incluida en el retiro?
Compara los datos de tu producto con los del aviso. Marca: HP Inc., of Palo Alto, Calif..