Lithium-ion batteries for HP commercial notebook computers and mobile workstations
Publicado el 12 de marzo de 2019
Resumen
CPSC registra el retiro 19079, publicado el 12 de marzo de 2019. Unidades reportadas: About 78,500 (In addition 50,000 were previously recalled in the U.S. in January 2018.).
Qué peligro representa
The lithium-ion batteries can overheat, posing fire and burn hazards.
Qué hacer
Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable "Battery Safety Mode" if their battery is included in the recall. The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. These batteries are not customer-replaceable. HP will provide free battery replacement services by an authorized technician.
Recibe un correo si HP vuelve a tener un retiro
Gratis. Solo te escribimos cuando hay un retiro nuevo que coincide. Te das de baja con un clic.
Detalles del retiro
- Marca
- HP Inc., of Palo Alto, Calif.
- Distribuidor
- HP and authorized dealers nationwide and online at www.hp.com. The batteries were shipped in notebook computers and mobile workstations sold from December 2015 through April 2018 for between $300 and $4,000 and were also sold separately between December 2015 and December 2018 for between $50 and $90.
- País
- US
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Preguntas sobre este retiro
¿Lithium-ion batteries for HP commercial notebook computers and mobile workstations fue retirado del mercado?
Sí. CPSC publicó el retiro 19079 el 12 de marzo de 2019. Peligro reportado: The lithium-ion batteries can overheat, posing fire and burn hazards.
¿Qué debo hacer si tengo este producto?
Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable "Battery Safety Mode" if their battery is included in the recall. The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. These batteries are not customer-replaceable. HP will provide free battery replacement services by an authorized technician.
¿Cómo sé si mi unidad está incluida en el retiro?
Compara los datos de tu producto con los del aviso. Marca: HP Inc., of Palo Alto, Calif..